Member

Hisashi Netsu

Manager, Customer Success Group

Joined as a mid-career hire in 2026, drawn to STAR UP's mission of rebuilding the structures of people, industry, and culture. He started his career at NTT East, moved to CyberAgent, and then went independent. Working on cross-group projects across the NTT Group, he was active in everything from development support to organizational standardization and partner building. He now tackles the challenges of the manufacturing industry in customer success.

Member

Hisashi Netsu

Manager, Customer Success Group

Joined as a mid-career hire in 2026, drawn to STAR UP's mission of rebuilding the structures of people, industry, and culture. He started his career at NTT East, moved to CyberAgent, and then went independent. Working on cross-group projects across the NTT Group, he was active in everything from development support to organizational standardization and partner building. He now tackles the challenges of the manufacturing industry in customer success.

Interview

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Profile

Position: Manager, Customer Success Group
Name: Hisashi Netsu / Hisashi Netsu
Background: Joined as a mid-career hire in 2026, drawn to STAR UP's mission of rebuilding the structures of people, industry, and culture. He started his career at NTT East, moved to CyberAgent, and then went independent. Working on cross-group projects across the NTT Group, he was active in everything from development support to organizational standardization and partner building. He now tackles the challenges of the manufacturing industry in customer success.

Profile

Position: Manager, Customer Success Group
Name: Hisashi Netsu / Hisashi Netsu
Background: Joined as a mid-career hire in 2026, drawn to STAR UP's mission of rebuilding the structures of people, industry, and culture. He started his career at NTT East, moved to CyberAgent, and then went independent. Working on cross-group projects across the NTT Group, he was active in everything from development support to organizational standardization and partner building. He now tackles the challenges of the manufacturing industry in customer success.