STAR UP

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Disclosure for Fee-Charging Employment Placement Services

In accordance with Article 32-13 of the Employment Security Act and Article 24-5 of its Enforcement Regulations, we disclose the following items.

1. Regulations on Business Operations

■ Scope of Occupations Handled

・Occupations handled: All occupations

・Region handled: Within Japan

■ Protection of Personal Information

・Personal Information Protection Manager: Representative Director Yuto Ogata

・We appropriately manage the personal information of job seekers and employers, and do not disclose or provide it to third parties without the individual's consent. We also respond promptly to requests for disclosure, correction, or deletion of personal information.

■ Purposes of Use of Personal Information

We use the personal information obtained through our employment placement operations for the following purposes.

・Providing job seekers with the most suitable job information and managing progress

・Referrals to recruiting companies and conducting selection

・Post-placement follow-up and conducting surveys

・Managing information in accordance with laws (such as the Employment Security Act)

■ Collection of Fees

・We collect fees from employers (recruiting companies) based on a contract concluded in advance.

■ Handling of Complaints

・Complaint Handling Manager: Representative Director Yuto Ogata

・When a complaint is raised, we handle it promptly and appropriately in good faith.

■ Refund System

・If a referred worker leaves the company early, we have a system in place to refund fees. For details, please refer to "3. Refund System."

2. Fee Schedule

The fees we charge employers (recruiting companies) are as follows.

■ Notified Fees

・Fee amount: 35% of the placed candidate's expected annual income (consumption tax separate)

*Expected annual income refers to the total wages (including base salary, allowances, and bonuses) anticipated to be paid during the first year from the date of permanent hire.

3. Refund System

If a candidate we referred leaves the company early after joining, we have a system to refund a portion of the placement fee received.

■ Refund Rate (in the case of voluntary resignation)

・Resignation within 1 month of joining: 80% of the placement fee

・Resignation after 1 month and within 3 months of joining: 50% of the placement fee

・Resignation after 3 months and within 6 months of joining: 10% of the placement fee

*This system does not apply in cases of dismissal, bankruptcy, resignation due to reasons attributable to the employer, or resignation due to conditions significantly different from those agreed upon in advance.

4. Business Operator Information

・License number: 26-Yu-300728

・Business name: STARUP, Inc.

・Address: 109 Nishijin Sangyo Sozo Kaikan, 97 Kaikamori-cho, Kamigyo-ku, Kyoto City, Kyoto

・License date: August 1, 2024